Company Policy

1. Customer Service: We prioritise customer satisfaction and strive to exceed expectations through prompt and courteous service.
2. Quality Assurance: We maintain rigorous quality control measures to deliver products and services that meet or exceed industry standards.
3. Ethical Conduct: We conduct all business activities with honesty, fairness, and integrity, adhering to moral principles and legal requirements.
4. Confidentiality: We respect the confidentiality of sensitive information shared by clients and employees, safeguarding their privacy and security.
5. Safety and Health: We prioritize the safety and well-being of our employees and clients, maintaining a safe work environment and adhering to health and safety regulations.
6. Diversity and Inclusion: We embrace diversity and promote an inclusive work culture that values and respects individuals from all backgrounds.
7. Environmental Responsibility: We are committed to minimizing our ecological footprint through sustainable practices and responsible resource management.
8. Continuous Improvement: We foster a culture of constant learning and improvement, seeking feedback and implementing best practices to enhance our performance.
9. Community Engagement: We actively support and contribute to the communities in which we operate through philanthropic initiatives and volunteerism.

   10. Privacy Policy

      We are committed to protecting your privacy.

• Any personal information submitted through contact forms, registration pages, or subscriptions will be used strictly for service delivery, communication, and internal improvements.
• AFROMEL does not sell, trade, or rent user information to third parties.
• Information collected includes: name, contact details, email address, and service preferences.
• For more details, please refer to our full [Privacy Policy] or request a copy via info@afromel.com 

 User Agreement

      By using our website or registering for our services, you             agree to: 

• Provide accurate information
• Respect copyrights and proprietary content on this website
• Do not attempt to copy, distribute, or exploit site content without written permission
• Do not misuse any content, imagery, or trademarks linked to AFROMEL

    Payments & Refunds

• Payments for services and registration fees must be made via approved methods only (EFT, card, etc.).
• Fees are non-refundable except under special circumstances, subject to management review.
• For recurring programs, failure to make payment may result in access being suspended.

 Program Availability & Changes

 AFROMEL reserves the right to:

• Adjust service offerings or lesson schedules without prior notice
• Change pricing, structure, or terms of engagement as needed
• Postpone, reschedule, or cancel events with due notice to affected parties. By adhering to these policies, we demonstrate our commitment to excellence, integrity, and social responsibility in everything we do.

  Intellectual Property

    Content on this site, including text, logos, visuals, and digital products, is the property of AFROMEL and may not be reproduced or used without written permission.

 Disclaimer

AFROMEL provides all services and information in good faith. However, we do not guarantee outcomes, and participation in any of our programs is voluntary and based on mutual understanding.

EFFECTIVE FROM: 21/09/2019

Registration Number

2021 / 910674 / 07

AFROMEL SA