Company Policy

1. Customer Service: We prioritize customer satisfaction and strive to exceed expectations through prompt and courteous service.
2. Quality Assurance: We maintain rigorous quality control measures to deliver products and services that meet or exceed industry standards.
3. Ethical Conduct: We conduct all business activities with honesty, fairness, and integrity, adhering to ethical principles and legal requirements.
4. Confidentiality: We respect the confidentiality of sensitive information shared by clients and employees, safeguarding their privacy and security.
5. Safety and Health: We prioritize the safety and well-being of our employees and clients, maintaining a safe work environment and adhering to health and safety regulations.
6. Diversity and Inclusion: We embrace diversity and promote an inclusive work culture that values and respects individuals from all backgrounds.
7. Environmental Responsibility: We are committed to minimizing our environmental footprint through sustainable practices and responsible resource management.
8. Continuous Improvement: We foster a culture of continuous learning and improvement, seeking feedback and implementing best practices to enhance our performance.
9. Community Engagement: We actively support and contribute to the communities in which we operate, through philanthropic initiatives and volunteerism.

By adhering to these policies, we demonstrate our commitment to excellence, integrity, and social responsibility in everything we do.

EFFECTIVE FROM: 21/09/2019

AFROMEL SA